FAUQUIER SD

3.1

General Requirements for All Schools: 3.1.1 Representation: Offerors shall provide experienced representative(s) who will work on a regular basis with Owner personnel in order to provide workshops, training sessions and to answer any questions regarding production or financial matters pertaining to the individual services required. Awarded Contractor representatives shall meet with each principal or designee prior to photo sessions to agree upon specific dates and to resolve any logistical or contractual issues. Awarded Contractor(s) shall have the capability to schedule in-school consultation whenever deemed necessary by the school. The Owner expects customer service responses within twenty-four (24) hours of initial contact, from all awarded Contractor(s). – Agreed, The Barksdale Group will assign a sales rep, scheduler, and customer service rep dedicated to your school district. They will all be working together with all schools to handle all aspects of your school portrait picture days. 3.1.2 Initial Meetings/Contract Set-up: The Offeror shall develop or confirm the procedure for photographic services/picture-taking for each school with the school principal(s), and shall provide information in the proposal response on how this will be accomplished. – Agreed, for more information on transition process see page 20. 3.1.3 Photographers/Quality Photos: All Offerors shall propose highly trained professional photographers with the desire and experience to present the student with an outstanding portrait, to provide services in any resulting contract. As detailed in each applicable school level section of this solicitation, photographers are expected to provide services with the utmost of professional decorum, refraining from any inappropriate language or expressions while encouraging, through the use of their professional skills, students to solicit the most favorable portraits. Photographers must be “kid and school friendly”, maximizing the time spent at each school while providing the best possible services. The Owner reserves the right to notify the Contractor of any photographer exhibiting inappropriate behavior or using inappropriate language at any of the Owner facilities, and to request immediate replacement of this person with a more appropriate professional. The Offeror shall indicate their ability to produce superior finish photos on a consistent basis, with smiles, no eyes closed, no red-eye and the student’s hair in place. Offerors must have the capability to provide a minimum of two (2) photographers for each elementary school session and from two (2) to four (4) photographers with sufficient equipment each, for each middle and high school session (quantity verified by each Principal). Photography Equipment: Awarded Contractors shall shoot all photos with state-of-the art professional photographic equipment. Offerors shall verify their capability to handle the resulting contract requirements by indicating how many photographers, complete with sufficient equipment including the variety of backdrops, drapes, etc they will provide for the grade levels they are proposing to serve. For example, Offerors could indicate the number of photographers and equipment they would assign per students served such as, one camera and photographer per 250 middle school students, to insure that photographic services will be accomplished within the designated schedule. Offerors shall provide the name of their development laboratory for Owner information purposes. If agreed to by the school principal at the applicable level, student proofs may also be posted on the photographer’s password protected website; however, the Contractor shall remove all student pictures from the website by the end of the school year in the photos were taken. References: Offerors shall provide at least three (3) public school references, NOT including Fauquier County Public Schools, on the reference checklist provided. Offerors shall also provide at least three (3) references for the proposed Contractor Representative should a contract be awarded, for Owner review and evaluation. – Agreed, The Barksdale Group is a vertical operation and everything is done in-house. Please see page 27 for more photographer info and page 4 for references

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