CHARLES COUNTY_Technical Proposal_USB

IMPLEMENTATION PLAN The Barksdale Group is ready to service the needs of your schools and students Our main objective is to make the transition smooth and successful We will put a designated team together just for your district to ensure the transition is seamless District staff will not have to assist in the transition The Barksdale Group Representatives will be available for on-site meetings for initial implementation, meeting with all key people in each building Each meeting takes about 45 minutes

Transition Team Sales Team meets with every principal, secretary and yearbook person in order to determine any specific needs Each school will be assigned its own individualized job number and production order form detailing requested items School Support Team enters all data into our School Tracking Account Records (STAR) system The STAR system was designed especially for school photography and is capable of managing all information pertaining to tasks and deliverables for each contract From scheduling photography to tracking production, this information is stored in our database Data Management Team works with district IT support to request and obtain the student data needed for picture day and service items

Photography Team conducts a site survey of each building to determine prime photography locations The Barksdale Group has a team of over 30+ photographers, many of which are local to your district The exact number of photographers assigned to each school is determined by overall enrollment Production Team: The Barksdale Group is a vertical operation; all photo processing is done at our Pennsylvania production facility The production supervisors meet daily with their teams to insure optimum quality control over the entire process, from flyer creation to finished portrait product delivery Customer Service Team: Our bi-lingual customer service team is here to assist administrators and parents alike in an efficient and friendly manner Providing excellent service is one of the hallmarks of our organization, and one we take great pride in

When implementing our Transition Plan we take into account the TwoTypes Of Customers

Administrators

Parents

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Experience

Pleasant photographers

Well organized picture day

Access to school images

Top-Notch customer service

Affordable pricing

Discount programs

Online ordering – variety of packages & background choices

Unconditional guarantee

Accept late orders

2nd chance to purchase

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